1. What do I need to rent a scooter?
You should be 18+, you need a valid proper license for the scooter you want to rent (check the requirements in the scooter specification), and you need a valid document (passport or ID) to leave as a deposit after signing the rental contract.
2. What is the rental contract about?
In simple words, you take full responsibility of the hired scooter and equipment.
3. What does it mean?
It means we would like that you treat our scooter with respect, as you treat your own. If you abuse, damage or break it, you have to pay for the repair.
4. Is insurance included when we rent a scooter?
Yes, you have a basic insurance included with every scooter rent. It includes refunds for third parties involved in a crash you caused. The damages on the scooter caused by you are on your charge.
5. What in case of stolen scooter or helmets?
According to the rental contract, you have to lock the scooter and secure it with the chain lock. If you did it, return us the keys of the scooter and the chain lock, registration and insurance card, and it’s not your responsibility. In case of stolen helmets, you are responsible and you have to pay for a new one.
6. What about prices and discounts?
We want you get the best for your money at our rental. In case you find a better deal for the same kind/quality of scooters, give us the proof and we will gladly give you an even better price.
7. What to do in case the scooter fails or a flat tire?
Contact us, we will do our best to give you a solution as soon as possible.
8. What to do in case I have a crash?
If nothing serious happened, call us, we will do our best to pull you out of trouble ASAP. In case of serious injuries or third parts involved first call the Emergency center 112, then if possible call us.
9. What about the payment?
We accept cash payment in Croatian Kuna
10. What do I get when I rent a scooter at Rental Center?
You get a scooter in perfect working condition, registration and insurance card, a strong chain lock, helmets, top box (on 125, 250 and trikes), and a free map. Besides, useful driving, safety and tourist tips and information, our phone number in case of trouble, a big smile and a great thanks!
11. How long may I keep the scooter?
As long as agreed on the contract. If you wish to keep it for longer, please contact us (phone, mail, stop at the shop…), if possible you keep it and you pay the difference at return.
12. How to order a scooter delivery?
It’s simple. Check our website, choose the scooter you like best, make sure you have the license needed for driving it, contact us and schedule the delivery.
13. Do I need to book the scooter in advance?
If possible it’s better to book it in advance in order to be 100% sure you will get it.
14. How to book the scooter?
Simply check our website, choose the one you like best, make sure you have the proper driving license for it, and contact us. We accept advanced bookings for 4+ days rent for up to 3 scooters, for larger orders please contact us. To book for less than 4 days please contact us or visit at our shop a day or two in advance.
15. What in case I'm dissatisfied with the scooter or the service?
Our primary goal is customer satisfaction, so please don’t hesitate, tell us, we will do our best to fix the problem immediately.
16. What if I’m very satisfied with the scooter and the service?
Tell us, this makes us very very happy 🙂 If you wish to share your experience with others, feel free to post reviews and photos on our TripAdvisor, GoogleMaps and Facebook profiles. Thanks!